Printer Compatibility Guide Page
Last updated: June 2026
This guide is provided to help you choose the correct thermal labels and till rolls for your printer or card machine. It is provided for general guidance only — please also refer to our Disclaimer above.
1. Thermal Shipping Labels — 4x6" (100 x 150mm)
Our 4x6" fanfold direct thermal labels are designed to the universal industry-standard size and are compatible with the vast majority of desktop direct thermal label printers, including:
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Printer Brand
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Compatible Models / Notes
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Zebra
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GK420d, ZD220, ZD420, GC420d and other 4x6" direct thermal models
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Rollo
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Rollo Wireless, Rollo X1040
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Munbyn
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All standard 4x6" direct thermal models
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Phomemo
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PM-241BT, PM-246S and similar 4x6" models
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Jiose / LabelRange / K Comer
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All standard 4x6" direct thermal printers
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If you are unsure whether your printer is compatible, check your printer's manual or manufacturer's website to confirm it accepts 4 x 6 inch (100 x 150mm) direct thermal labels (not thermal transfer, which requires a ribbon). We recommend requesting a free sample before placing a bulk order if you are uncertain.
2. Thermal Till Rolls — 57 x 40mm
Our 57x40mm till rolls are the standard size for handheld and countertop card machines and PDQ terminals, including:
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Provider
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Notes
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Ingenico
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All standard 57mm-width terminal models
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Verifone
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All standard 57mm-width terminal models
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SumUp
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All SumUp card reader models requiring a printed receipt roll
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Zettle (iZettle)
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All Zettle card reader and till models
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Worldpay / Barclaycard / Clover / Dojo / Paymentsense
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Most standard 57mm terminal models
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3. Thermal Till Rolls — 80 x 80mm
Our 80x80mm till rolls are designed for full POS receipt printers, EPOS systems, and kitchen order printers, including:
- Epson TM Series receipt printers
- Star Micronics receipt and kitchen printers
- Bixolon, Sam4s, Sharp and Casio EPOS systems
- Most standard hospitality kitchen ticket printers
4. How to Check Your Current Roll or Label Size
- Check the packaging of your current labels or till roll — the size is usually printed clearly (e.g. “4x6”, “100x150mm”, “57x40mm”, “80x80mm”).
- If unmarked, measure the width of the roll or label, and the diameter of the roll core, using a ruler or tape measure.
- Check your printer or card machine's user manual or manufacturer's website for the specified paper or label size.
- If still unsure, contact us at info@dispatchsupply.co.uk with your printer or card machine model, and we will help confirm compatibility.
5. Direct Thermal vs Thermal Transfer — What's the Difference?
It is important to confirm whether your printer uses direct thermal or thermal transfer technology, as they are not interchangeable:
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Technology
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How It Works
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Our Products
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Direct Thermal
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Uses heat directly on specially coated paper. No ink, toner or ribbon required.
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All Dispatch Supply thermal labels and till rolls are direct thermal.
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Thermal Transfer
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Uses heat to melt ink from a ribbon onto standard label material. Requires a separate ribbon.
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Not currently supplied by Dispatch Supply — please contact us if you require thermal transfer ribbons or labels.
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6. Trademark Notice
All printer and card machine brand names referenced in this guide (including Zebra, Rollo, Munbyn, Phomemo, Ingenico, Verifone, SumUp, Zettle, Worldpay, Barclaycard, Clover, Epson, Star Micronics, Bixolon, Sam4s, Sharp and Casio) are the trademarks of their respective owners, referenced solely to describe compatibility. No affiliation, sponsorship or endorsement by these brands is implied.
7. Still Not Sure? Request a Free Sample
If you are unsure whether our labels or till rolls will work with your specific printer or card machine, we offer free samples so you can test compatibility before placing a bulk order. Request yours here.
